Public offer between Visatoruss By Fortuna Travel and Client

Basic concepts

Company - Russian tour operator Fortuna Travel LLC (Reference number 005287) operating under theVisatoruss By Fortuna Travel brand and promoting its services on the website visatoruss.com

Client - A person who has applied for a service (for himself or for the benefit of another person)

Application - application for the service, issued on the site visatoruss.com

Service - The object of the service is a visa support service, which includes:

Consultation (about getting invitation);
Tourist invitation issuing (consists of tourist confirmation and tourist (travel) voucher);
Business invitation (FMS or Organization letter) issuing (consist letter of invitation);
Sending an invitation to the Client`s e-mail.

The object of additional services is:

Issuing of medical insurance;
Visa registration;
Issuing of program (itinerary);
Sending an originals (paper document);
Other services on the Client`s request, if the Company can provide them.

Invitation - a letter received by e-mail of the Client.

Consent with the rules - the filing of the application is a confirmation of the fact of the consent with thepublic offer between the Company and the Client

The fact of rendering the service - the fact of rendering the service is the issued invitation according tothe application on the site visatoruss.com, and sent to the e-mail specified in the application.

Tariff policy

The company promotes its services for citizens:

EU countries;
United States;
Canada;
Australia;
Japan;
Some countries of Eastern Europe.

For the citizens of the above countries, the declared tariff for the visa support service is 9.99 EUR.

If the application is received from citizens of countries which not included in the above list, the tariff canbe higher, from the declared at the discretion of the Company.

In case of Client needs to change the invitation for any reason, then:

within 24 hours after sending the invitation, any changes are made free of charge;
after 24 hours after sending the invitation, any changes are made with a 20% discount on the cost ofservices.

Cost of other services:

Issuing of business invitations up to 1 year - 44.99 EUR*
*Business invitation is consists of confirmation only
Issuing of business invitation of the Federal Migration Service to 1 year - 99.99 EUR*
*FMS invitation is consists of confirmation only and issuing by Ministry of internal affairs, the companyis not responsible for delays of Ministry of internal affairs of issuing invitation.
Issuing of medical insurance - 1 EUR per day stay
Visa registration - 50 EUR
Issuing of program (itinerary) - 25 EUR
Sending of the original documents Russian Post (from 30 EUR), DHL (100 EUR), depending on thedistance of delivery *
*The company is not responsible for delays in delivery of documents due to the fault of Russian Post orDHL
Other services upon request.

Discount policy

Discounts are provided only at the discretion of the Company.

Return policy

Return for the service is not provided.

The Company`s responsibility

The Company undertakes to properly draw up an invitation to the Client`s application and send it to theClient`s e-mail.

The Company undertakes to extend its license and accreditation in time to the Ministry of ForeignAffairs in accordance with the Laws of the Russian Federation.

The Client`s responsibility

The Client undertakes to verify the received invitation for compliance with the information specified inthe invitation prior to contacting the Consulate or Visa Center

The Client undertakes to properly draw up his application for a visa on the https://visa.kdmid.ru/website in accordance with the purpose and information (dates of the trip, route, etc.) which isindicated in the invitation.

In case of discrepancy in the invitation and the statement, the company is not responsible for theconsequences that they entailed.

The Client upon arrival in the territory of the Russian Federation undertakes to register at the place ofstay within the time limits established by the legislation of the Russian Federation.

The Client undertakes to leave the territory of the Russian Federation on time. In case of late departureof the Client from the territory of the Russian Federation, the Company is not liable for theconsequences that resulted in violations during the stay.

Other provisions

In all other respects, the parties are guided by the current Legislation of the Russian Federation andInternational law.